Built to bring it back.
Send a FetchBox to any employee, anywhere. They pack the laptop up, ship it back, and you don't pay ridiculous prices just to move a box.
One box. Everything
they need to ship it home.
Send your first kit today.
- Kit shipped
- Delivered
- Packed
- In transit
- Received
When an employee leaves, the laptop doesn't always come home.
Chasing hardware across time zones is expensive, awkward, and rarely fast. A prepaid, padded kit turns a multi-week recovery into a single tracked package.
remote ex-employees never return their laptop without a prepaid kit.
average replacement cost per unrecovered device.
IT teams spend chasing hardware per departure.
Illustrative industry estimates.
Stop overpaying to move a box.
Courier quotes for single-device returns can hit $85, $95, even $120. FetchBox is a flat $80 per kit — same secure, tracked result without the ridiculous markup.
We ship to the US, UK, and EU.
Your remote team is spread across borders — your laptop returns should be too. FetchBox covers the United States, United Kingdom, and European Union with the same flat-rate pricing and tracked logistics.
Ready-to-ship kit
A pre-packaged box with everything employees need to securely return their laptop.
Secure & compliant
Tamper-evident seals, anti-static wrap, and tracking keep devices safe in transit.
Tracked delivery
Pre-paid return label with real-time tracking from pickup to your IT department.
Everything IT and HR teams need to get the laptop back.
Practical playbooks, checklists, and templates — no fluff, no legalese.
Prepaid laptop return boxes
What's inside, how they work, and what to look for when choosing a provider.
Read guide →Getting a laptop back from a remote employee
The 5-step escalation path — including what to do when they've stopped responding.
Read guide →Equipment return process that works
The 4-phase framework, a copy-paste checklist, and sample policy language.
Read guide →Built for IT and Legal to sign off on.
Chain of custody
Every handoff logged — from warehouse dispatch to your dock, with timestamps and carrier scans.
Tamper-evident
Each kit ships with a unique numbered seal. If it's broken on arrival, you know before you open the box.
Audit-ready logs
Export retrieval events for SOC 2 and ISO 27001 evidence — no spreadsheet gymnastics required.
If you issue laptops, you need FetchBox.
IT & Asset Management
Stop cobbling together courier quotes and DIY boxes. One SKU, one price, one workflow.
HR & People Ops
Give departing employees a dignified, no-friction way to return equipment on their last day.
Finance & Procurement
Predictable flat pricing — no surprise fuel surcharges, no per-mile fees, no PO chaos.
Security & Compliance
Tamper-evident seals and exportable chain-of-custody logs to satisfy your auditor.
Questions IT and HR teams ask us.
What sizes of laptops does the kit fit?+
Every FetchBox is engineered with a padded, custom-cut insert that fits laptops from 13" up to 17", plus the charger and typical peripherals.
How long does it take for a kit to arrive?+
Kits ship next business day and typically reach the employee's door within 2–4 business days in the US, UK, and EU.
What happens if the employee doesn't return the laptop?+
You'll see real-time tracking status in your dashboard. If the kit isn't shipped back within your policy window, our recovery playbook walks IT and HR through escalation — see our guide on getting a laptop back from a remote employee.
Do you ship internationally?+
Yes. FetchBox covers the United States, United Kingdom, and European Union at flat per-kit pricing with the same tracked logistics.
Is the return tracked end-to-end?+
Yes. Every kit ships with a prepaid, QR-coded return label and tamper-evident seal. You get tracking from the moment the box leaves our warehouse to the moment your team scans it back in.
How does pricing compare to other laptop return services?+
FetchBox is a flat $80 per kit — no per-mile fees, no courier surcharges. Ad-hoc courier quotes for single-device returns typically run $85–$120 for the same tracked, insured result.
Do you offer data wiping or destruction?+
Not directly. FetchBox handles secure retrieval — once the device arrives at your facility, your IT team or ITAD partner runs data wiping to your SOC 2 / ISO 27001 policy.
Is there a minimum volume commitment?+
No. You can order a single kit or thousands. Volume pricing kicks in automatically as your usage grows.
Let's get your laptops home.
Order your first kit today, or explore the API to trigger retrievals from your own offboarding workflow.